Domino's Pizza

Reviews about Domino's Pizza

• 1 / 5

  By Nan Bam
  DONT ORDER FROM HERE, I REPEAT DO NOT ORDER from here it is by far the worst place ever!!!
  I didn't order a pizza with meat!!!! But there was a mistake with the order so I called to get my order delivered because it had been accidentally ordered as for carry out. The representative from Dominos at La Brea changed my order to be delivered as I had wished and thought I had initially pressed but he never specified what my order was or repeated my order since I had said that I wouldn't use the coupon that initially was applied but only available for carry out; buy one pizza get the other free. I had expected to only get 1 pizza and a primavera pasta which instead I got 2 and a primavera pasta. I figured perhaps the initial order of 2 pizzas and one pasta had been delivered and it wasn't what I wanted but I had settled until I saw that the second pizza had meat. One pizza was the all cheese one and the other one was a pacific veggie, and the primavera pasta: that is what I had initially ordered and that's what I got EXCEPT one of them was a completely different pizza with MEAT. A little historical context about me I don't consume/ can not have meat, I have always ordered pizza from here and this has been by far one of my worst experiences with dominos. I called the facility and they had no type of explanation, or even any concern for the customer (me), they did not take my complaint into consideration or even acknowledge it, as a matter of fact they didn't apologize for the mistake they simply said that since I had ordered online there wasn't anything they could do. Well in my opinion you could start by considering my complaint, the customer is always right and should always be helped and assisted as best as they can. I work in the food service industry and this is no way to treat a customer. Customer service needs to be improved and strictly enforced, since from what I can see hasn't been since it is lacking strength in those areas. However the driver atleast was kind and not rude.
  January 07, 2017
• 1 / 5

  By Fatima Alsaadi
  OK FIRST OF ALL THIS IS what I ordered a large half cheese half vegetable pizza and some cheese sticks ok and what I got was a full vegetable pizza and fat strips of bread WITHOUT CHEESE IN THEM and when I went to pick it up the customer service was trash theirs a window between the employee and u and when the employee was looking down at his phone he didnt see me standing waiting for him to look up and ask what I would like but no I had to tap the glass not once not twice but 3 times for him to finally look up and when he was double checking what I wanted he said chicken pizza and my daughter looked at him crazy and then he noticed and thought it was funny this is a horrible place I wouldn't recommend it at all this is trash
  January 02, 2017